Claims

We’re here when you need us most

Report a claim online in minutes and follow its progress every step of the way.

How claims work

Four simple steps

Quick and transparent claim processing — from first report to settlement.

1
Report the incident

Notify us as soon as possible using the online form, by phone, WhatsApp or at our offices.
2
Submit documents

Provide your claim form, photos, police report (where applicable) and any quotations.
3
Assessment

Our claims team, and where needed an assessor, reviews your claim fairly and promptly.
4
Settlement

Once your claim is approved, we settle it quickly so you can move forward.

Fill in the details below. You will receive a claim reference number you can use to track progress.

Your details

Full name *

Phone number *

Email address

Policy number

About the incident

Type of claim *

Date of incident *

Where did it happen?

Estimated loss (MWK)

What happened? *

Supporting documents Upload photos, police report, quotations… Up to 6 files · JPG, PNG, PDF or Word · max 8 MB each

I confirm that the information given is true and correct to the best of my knowledge.

Requirements depend on the type of claim. Our team will tell you exactly what is needed.

Call our claims line or send us a WhatsApp message and our team will guide you through the next steps.

+265 (0) 881 171 111 WhatsApp info@nyasainsurance.com